By: Brian Walczyk, Compliance Manager, TradeInsights, LCB, CCS

CBP has release a new report in ACE to track rejected refunds “solely due to failure to provide CBP with the necessary banking information to effectuate the electronic refund,” as reported by NCBFAA in an industry update on March 25. Importers missing refunds may need to run the new report to identify the reason for rejection and follow steps for requesting replacement refunds if appropriate.

The REV-613 report will show rejected refunds where the necessary banking information was missing as a “SAP ACH Rejected” status.

A similar report, the REV-603, allows an importer to keep track of refunds issued by CBP and will show a status of “Check/ACH Returned” when a bank returns the refund if there is an issue with the account information.

Importers are encouraged to run these reports to confirm their refund status since US CBP has transitioned away from paper checks as of Feb 6, 2026. If a refund is rejected for the reasons tied to insufficient, or missing, ACH Refund account information a request for a replacement refund will be required following these instructions.

General ACH Refund information can be found here.

We will continue to monitor this situation and issue updates as needed. Please contact your V. Alexander account team, or you may also contact our Trade Compliance team at tradeinsights@valexander.com with any questions, and you can always follow us on our website www.valexander.com for updates on this and other topics.