CBP: Protests in ACE

Posted on Aug 31

Beginning August 29, 2016, CBP has enabled the ACE Secure Data Portal for the electronic submission of protests. A protest can be filed when an importer disagrees with a decision made by CBP or to correct information previously entered on entry documents.Once the entry has liquidated, within 180 days, the importer, their broker, or attorney can contest CBP decisions related to imported merchandise. The Protest Filer must be set up in ACE in order to send the information electronically. Utilizing the ACE Portal for protests includes the following benefits:Submit and manage electronically at no costPresentation date/time stamp electronicallyImmediately receive protest numberView real-time statusReceive e-mail noticesV. Alexander can be set up as the Protest Filer in your ACE account. Click here to see the flyer notice from CBP.