Featured Articles

Holiday Notice - India

Last Updated: Aug 13 2018
Offices in India will be closed on August 15, 2018, for the country’s National Holiday. During this time, airlines, shipping lines and customs offices will be completely closed.

Holiday Notice – Korea

Last Updated: Aug 10 2018
Offices in Korea will be closed on August 15, 2018, for the country’s Independence Day. During this time, airlines, shipping lines and customs offices will be completely closed.

Important Update on China Tariffs

Last Updated: Aug 9 2018
On August 7, 2018 The United States Trade Representative (USTR) released the final list of products on List 2 that will be subject to a 25% additional tariff for goods imported from China...

Strike Notice - Brazil (Santos)

Last Updated: Aug 9 2018
Our partners in Brazil informed us that Brazilian customs staff has indeed called a strike as previously rumored...

Strike Notice - India

Last Updated: Aug 9 2018
ur partners in India have informed us that a strike will be called for tomorrow (Friday, August 10th) that is expected to bring the operations in Jawaharlal Nehru Port Trust (JNPT) in Nhava Sheva as well as the airport in Mumbai to a standstill...

CBP Announces User Fee Increases Effective October 1, 2018

Last Updated: Aug 6 2018
Pursuant to the General Notice (83 FRN 37509) published August 1, 2018, various changes to user fees within the Consolidated Omnibus Budget Reconciliation Act (COBRA) of 1985 will take effect on October 1, 2018.

Asia to US Rate Development

Last Updated: Aug 2 2018
Please find below updates to the following items: Peak Season Surcharge 08/01/18 (# 64-65), General Rate Increase Filed 08/01/18 (# 139-01), General Rate Increase Filed 09/01/18 (# 141)...

Basics Of Importing and Basics Of Exporting

Last Updated: Jul 24 2018
V. Alexander & Co., Inc. is excited to announce the scheduling of our combined “Basics of Import and Basics of Exporting” seminars, and we would like to formally invite you to attend! When: Thursday and Friday, August 30 & 31, 2018...

For more information, Contact Us.

COSCO – Cyber-Attack on US Operations

July 30, 2018   |   Security

Subscribe To Our Article Mail List

COSCO advises on their website that network applications in the Americas have been restored and all communication channels are open again.

For more details please visit COSCO's main website where an updated statement has been posted.

July 27, 2017

The recent cyber-attack against COSCO’s US operation also affects systems in other countries of the Americas Region.

COSCO issued a Q&A paper at http://elines.coscoshipping.com/notice/FAQ0727v2.pdf that provides information on system status and operational issues.

Vessel operation is not affected.

July 26, 2017

Some media outlets report that the effects of the cyber-attack against COSCO’s US Operation has spread to other countries in the Americas region, including Canada, Panama and Brazil.

Meanwhile COSCO released the following statement on their website today:

  • After the network security problem in the Americas has been detected, to protect the interests of our customers, we have taken proactive measures to isolate internal networks to carry out technical inspections on global scale. With the reliable confirmation from the technical experts that the networks in all other regions are secure, the network applications were recovered at 16:00 (Beijing Time) on 25th July in all the regions except the Americas. As of now, all the business operations have been back to normal in the regions with network recovered.

  • Meanwhile, we are trying best to investigate and fix the network problem in the Americas, and it is expected that the network applications will be gradually back to normal soon. We have started contingency plans, such as transfer of operations and conducting operation via remote access, to ensure continuous service in the Americas. During the network failure period, there could be delays in service response in the Americas, and we are expecting your kind understanding.

  • It is our core value to protect customers’ interests and guarantee network security. Therefore, all the service and communication channels we are now providing are safe and secure. Please rest assured it is safe to keep contact with us via our website, emails, EDI or CargoSmart.

  • Greatly appreciate your support. We will keep you updated of the latest progress.

    Jul 26th, 2018

We will continue to provide updates on this issue as they become available to us.

July 25, 2018 (Update)

With communication mainly done via e-mail, terminals in the US are processing documentation for COSCO vessels much slower than usual, but seem to get everything settled to keep freight and vessels moving.

COSCO states that its vessels are operating mostly on normal schedules and that the main operating systems are stable.

Ports in the US and Canada do not report major issues with the handling of COSCO vessels at this point.

A concern is that the malware used in the attack might spread to port networks, so the additional security measure taken by the ports also add to the documentation processing time.

July 25, 2018

Cosco Shipping’s US operations advises that it was the target of a cyber-attack on Tuesday that impacted the carrier’s ability to communicate with its vessels, customers, vendors, and marine terminals.

Apparently Cosco’s operations outside the US have not been affected, so internal communication with US offices is able to take place, but at a slower pace than usual via phone and hard-copy transmissions.

Cosco has not yet advised when the US offices will be back online.

Customers in the US can either contact the US offices by phone or through their foreign origin offices, a list of the worldwide offices can be found on COSCO’s corporate website.

We will monitor the development and advise updates when they become available.

Article Source
V. Alexander

Response Party: Andreas Ritchie
Send Questions/Comments Regarding This Article